Years of teaching these business writing courses have taught me we all struggle with the same issues and we all make the same mistakes.

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• My emails are too waffly

• I use too many words

• People don't reply to my emails, they don't answer my questions and I have to chase them

• I worry about my grammar

• My boss keeps telling me to change my report but I don't know what's wrong with it

• I make too many mistakes

• English isn't my first language

• People think I'm being rude

• My report feels too jumbled

• I've been asked to take minutes but I don't know what's expected

• My web content is boring - no one engages with it

• I don't know how to use my content or social media to drive sales

• I struggle to deal with complaints

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My courses are tried and tested by hundreds of employees - some of whom were really sceptical about what they'd get out of it - and their feedback has been overwhelmingly positive. Everyone left with a better understanding of what good business writing looks like, and all of them were confident they would use the skills they'd learned and the materials I shared to improve their performance at work.

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If you find yourself spending half your day responding to emails instead of progressing your workload, my tips can help streamline your inbox.

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If you're not getting the right response from your reports, or you're struggling to build audience or traction with your web content or social media, I can show you what needs to change.

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If you need to write gold standard responses to complaints, or you regularly find yourself having an emotional reaction to emails you've received, my courses will guide you through writing a professional reply that will reduce your stress and leave your customers feeling valued.

 

These short courses combine written materials, slides, video teaching and short exercises that can be followed at your own pace, from the privacy of your own desk, and you can access peer support from the secret Facebook group.

 

I'm on hand throughout the course to answer any questions and work with you to improve your style and polish your written work. At the end you'll have a Business Writing Style Guide for future reference and a certificate to show you've completed the course.

Pick your course to find out more.